Shipping & Return Policy

OUR CUSTOMER HAPPINESS PROMISE

At Chai Rituals, we’re not just brewing chai — we’re building trust, one bottle at a time. If something isn’t right, we’ll fix it. No questions, no compromises.

IF YOUR ORDER IS DAMAGED

If your order arrives damaged or incorrect, just send a photo to hello@chairituals.co and we’ll send a free replacement, no questions asked — shipping’s on us.

NOT LOVING YOUR CHAI?

If you’re not completely satisfied with your chai, we’ll either send you a replacement bottle (on us) or offer you a full refund — whatever feels right for you.

STILL HAVE QUESTIONS?

We’re a small business with a big heart — and we stand behind every sip.

No hassle. No fine print. Just chai, the way it should be.

Reach out any time at hello@chairituals.co.

We’re here to make your chai experience feel as warm as the first sip.